Ordering Your Product...
Our Order Days are always on the Friday after your fundraiser ends. The Run Date you selected has an Order Day connected to it. We need your order by 3:00PM on that Friday to ensure you receive your product within the next ten (10) business days.
You will need to use our convenient, easy-to-use Order Calculator to place your order with us. Simply download the Order Calculator from the Tools section of this website. Then, input the totals from the bottom of each Order Guide along with the students name and teach (if applicable). Once you've input your order, simply attach the spreadsheet to an email and send it to:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
.
Delivering Your Product...
Once you turn in your order, we will call within a few days to set up your delivery. We will deliver your product within 10 Business days. The only exception may be the final Thanksgiving Sale. We will deliver within 15 Business days for that sale due to our volume during that time of year.
Once we set your delivery day and time, you should download our Delivery Parent Letter to send out to your parents. It will be VERY important for parents to pick their order up in a timely manner. Remember, our products are frozen; however, our products can stay at room temperature for up to four (4) hours and still be refrozen. If you need additional help with a contingency plan for orders not picked up, please discuss it with your Fundraising Coach.
On delivery day, you should bring ONLY your original order forms. Please have three to five tables set up (depending on the size of your order) and a few volunteers if necessary. We will bring your products into your facility and stack them according to flavor. We will then take your original order forms and separate your order for you. For larger orders, we will work along with your volunteers in this process. If you have questions, please discuss this process with your Fundraising Coach.
Once all of your orders are pulled and correct, you will receive your final hard copy invoice and your All Star Fundraising Coach will take your payment in full. If you need to pre-cut a check, we can email you an invoice or your total ahead of time.
Always remember, we are here to serve your fundraising needs by "Helping you, help yourself." If you have any questions, or concerns, don't hesitate to call or email at any time. We have many years of fundraising experience and will leverage that experience to help solve any issues you may have along the way.
Â